Gulf Insurance Group - Kuwait was named ‘Most Innovative Insurance Solutions Provider in the Middle East and North Africa 2021’ by Capital Finance International (CFI.co), a print journal and online resource reporting on business, economics and finance headquartered in London.

In this context, Mr. Tareq Abdul Wahab Al-Sahhaf, CEO of Gulf Insurance Group - Kuwait, said: “This award came to confirm the advanced digital capabilities implemented by the company during the past three years by adopting digital transformation and integrating the operation of automated systems for our services, which would provide an easier and more experience to our customers in continuation to the group’s strategic vision, which focuses on innovation, digital transformation, and to continue providing a distinguished customer experience, and achieving growth and excellence in everything we offer to our shareholders.”

The award highlights the group's success in developing the customer experience by providing several advanced electronic solutions that meet their insurance needs and put them at their fingertips. Where customers can purchase or manage their insurance policies through several advanced electronic channels, most notably the GIG-Kuwait application in addition to the group’s website www.gig.com.kw, which provides a unique experience for purchasing or renewing insurance policies, submitting claims, benefiting from the Rewards Program, search for branch opening times and the company’s latest offers.

The group also provides its customers with a distinguished customer service 24/7 by calling 1802080 or through the WhatsApp service, which gives the customer the ease of talking with the service agent and sending the necessary documents comfortably from anywhere and anytime.